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We're improving Australia's aged care system

We are making positive, lasting changes to aged care to put your rights and needs first. These changes are important for all Australians. We all want to feel confident that we will be able to access affordable, safe and appropriate support as we age. That’s why we are delivering consumer confidence protections.

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Find support for your situation

Pick the option that best matches your situation to see quick links to the most popular pages.
I'm looking into aged care services
I'm looking into aged care services

Help for people looking into aged care.

Here are some recommended links to get you started — whether you want help around the house or are thinking about moving into an aged care home.

Learn about where to start
Learn about where to start
Check your eligibility for aged care
Check your eligibility for aged care
Apply for an assessment online
Apply for an assessment online
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I'm a carer or family member
I'm a carer or family member

Help for carers and family members

Here are some recommended links to help you support a friend or family member to access aged care services.

Learn about types of care
Learn about types of care
Apply for an assessment online
Apply for an assessment online
Access helpful resources
Access helpful resources
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I'm a health professional
I'm a health professional

Help for health professionals

Here are some recommended links to help you support your patients and clients.

Make a referral for a patient
Make a referral for a patient
Use GP e-Referral
Use GP e-Referral
Access useful information and resources
Access useful information and resources
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Get started with My Aged Care in 4 easy steps

There are four key steps to accessing Australian Government-funded aged care services. You will find these steps repeated across our site, so you can choose the right step for you at any time.

Man cleaning for older woman

Step 1. Learn about different types of care

If you are just starting out on your aged care journey, this is your first step. You can see what services are available to help you stay in your own home, or what to expect in an aged care home.

Learn about care types
Female assessor with clipboard

Step 2. Get assessed for aged care services

If you’ve had a look at what services might be available and you want to know if you are eligible, this is your next step. Read about how to apply and what’s involved in the assessment process.

Start your assessment
Woman in wheelchair talking to female assessor

Step 3. Find a provider in your area that suits your needs

If you’ve been assessed and are ready to find a provider and set up your new services, start here. Find out what to consider and get information about service providers near you.

Find a provider
Man and boy sitting on bench

Step 4. Manage your services

If you are receiving services and want to check what you’ve got in place or make some changes, head to this section.

Manage your services

Need some help?

If you need some help, the My Aged Care team can support you over the phone.
1800 200 422

Find out more about setting up a representative

Learn about representatives

Explore accessible support and information

Read more about accessible support

Find out about advocates and how they can help

Learn about advocacy

Featured news & updates

Illustration of a service provider assessing an older Australian's aged care needs
Category General announcements
Date published
December 2024

New single pathway for aged care assessments

As of 9 December, the new Single Assessment System will make it easier for you to enter aged care and access different services as your needs change.

Read more
Animation of woman using laptop
Category General announcements
Date published
December 2024

My Aged Care support plans now available in My Health Record

Your My Aged Care support plan can now be shared to your My Health Record within your myGov account.

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Younger man setting up services for elderly man
Category General announcements
Date published
November 2024

Important changes to your Home Care Package

The Australian Government is supporting an increase to aged care worker wages from 1 January 2025. If you receive a Home Care Package, this will mean an increase to your package subsidy.

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younger and older woman talking
Category General announcements
Date published
November 2024

New Aged Care Bill passes Parliament

Parliament passed the Aged Care Bill on 21 November which means the new Aged Care Act can start from 1 July 2025. It paves the way for a better, more capable system that puts the rights and needs of older people first.

Read more
Category General announcements
Date published
November 2024

Have your say on how Star Ratings are calculated

The way we calculate Star Ratings is changing and we want to know what you think. The Department will change the way some of the ratings are calculated, following the introduction of the new Aged Care Act anticipated on 1 July 2025.

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Business items such as iPad, calculator and notepad
Category General announcements
Date published
November 2024

National Redress Scheme payments to be exempt from means testing

From 1 January 2025, payments made under the National Redress Scheme for Institutional Child Sexual Abuse Act 2018 (National Redress Scheme) will be excluded as an asset from the aged care means assessment for aged care homes.

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Older person receiving advice from carer
Category General announcements
Date published
November 2024

Preparing for the new Aged Care Act

The new Aged Care Act will lead to major changes across the aged care system. Learn about what has happened since the Aged Care Bill 2024 was introduced to Parliament in September and what is coming up next.

Read more
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